Privacy Policy

Last Updated: 16/01/2026

Introduction

Aquawave Web Designs is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our services.

This policy is aligned with:

The Protection of Personal Information Act (POPIA) of South Africa
International privacy best practices, including GDPR principles where applicable

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name and surname
Email address
Business name
Information submitted through contact forms
Any information you choose to include in communications with us

We do not intentionally collect sensitive personal information unless it is necessary and provided voluntarily.

How We Use Your Information

Personal information collected may be used to:

Respond to enquiries and communications
Provide and manage our services
Improve our website and services
Maintain internal records
Comply with legal or regulatory obligations

We only use personal information for legitimate business purposes.

Legal Basis for Processing

We process personal information based on one or more of the following lawful grounds:

Consent provided by you
Performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate business interests

Where consent is required, you may withdraw it at any time.

Information Sharing

We do not sell, rent, or trade personal information.

Personal information may be shared only when:

Required to provide our services
Required by law or regulation
Necessary to protect our legal rights

Where third-party service providers are used, reasonable steps are taken to ensure appropriate data protection measures are in place.

Data Storage and Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure.

While we strive to protect personal information, no online system can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and understand website usage.

You can choose to disable cookies through your browser settings. Disabling cookies may affect website functionality.

Your Rights

In accordance with POPIA and applicable international standards, you have the right to:

Request access to your personal information
Request correction or deletion of personal information
Object to the processing of personal information
Withdraw consent where applicable

Requests can be made by contacting us using the details provided below.

Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: jason@aquawavedesigns.com